View Full Version : OT- Help Evan, or others, sat modem died!

11-20-2007, 11:23 PM
I have an f-11 Starc satellite modem it died. Will not dial out. Did all usual troubleshooting fixes, no modem sounds if I pick up phone. Software says 88% satellite available so transducer must be working. There is no tech support available, been waiting for a call back since Monday. Is there any way to buy another modem to use. I have Starconnect for ISP provider, may cancel credit card payment as I have had to reinstall MSN dialup and the world is passing me by quickly. Any help or advice? Any work arounds?

11-20-2007, 11:58 PM
No idea. It depends on who it belongs to. If it is yours and off warranty then buy another.

11-21-2007, 07:59 AM
Have you tried rebooting the modem by unplugging the power cord? The reboot option doesn't seem to do the job.

Have you tried a different dial-up number?

Does your modem need the "patch"?

You've probably have already tried all this, just throwing ideas out.