PDA

View Full Version : Photobucket had a embedded virus.



Dawai
05-01-2008, 02:49 AM
ibewgypsie@hotmail.com wrote:

Hi.

TWICE Now XPvirus scan has popped up on my computer while on the photobucket
site, took over making me close the page.. I'd say it is embedded into your ads somewhere in a java applet. They are selling the virus scan software hard-sale.. not making me happy with photobucket. IF they have installed
spyware on my machine, it makes me really unhappy.. this is on a xp machine and a linux box.

username: ibewgypsie
email: ibewgypsie@hotmail.com




To: ibewgypsie@hotmail.com
From: support@photobucket.com

Dear ibewgypsie@hotmail.com,

Thank you for reporting this issue. We are currently aware of the problem and are working as quickly as possible to isolate and remove it. Unfortunately,
it is very difficult to pinpoint the exact advertisement that is causing this malicious pop-up to appear, so we are kindly requesting some additional assistance and information from you.

Please try to gather the following information for us.

1.) If you're able to, take a screen shot of the Photobucket page that
triggers the pop-up. This is being triggered by an advertisement, and we need
to know which one. Screen shot instructions are below.

2.) Gather the page source information from the Photobucket page that triggers
the pop-up.

For Firefox web browsers:
Right click on the page and select 'View Page Source' - Copy and paste this
into your response.

For Internet Explorer web browsers:
Right click on the page and select 'View Source' - Copy and paste this into
your response.

Windows:
To take a screenshot of the entire screen, simply click ctrl+prnt scrn on your
PC keyboard. You will not see a visual indication that you have grabbed a screenshot until you paste it into an image editing program. Open up the
image/graphics editing program of your choice, or use Microsoft Paint or Wordpad (comes standard with Windows) and paste the image into a new document.
You can even paste it into a word processing document or download any free piece of software with similar capabilities. You will need to locate and
attach this file to your email when responding to Photobucket.

Mac:
To take a screenshot of the entire screen, simply click Apple+shift+3 on your Mac keyboard. To take a screenshot of a particular region of the screen,
simply click Apple+shift+4 on your Mac keyboard. The screenshot image will now be saved to your Mac's desktop. You will need to locate and attach this file to your email when responding to Photobucket.

Sincerely,

Your Photobucket Support Team

#2 response....

Dear David Cofer,

I am escalating your information to our techies for more review and
investigation. I am sure someone will be back with you within 24 - 48 hours
with more questions and hopefully some answers. I apologize for the
inconvenience and thank you for your help with the situation.

Sincerely,

Your Photobucket Support Team

#3 response..



(end note:_)
It's hard enough to keep a pc running as it is.. crap like this, creative as it might be to sell software, you don't know the intent of the hacker.. has he installed keygrabber onto your computer? has he your credit card, your email, your ebay account now? will he get you charged a few thousand dollars in crap and cost you days of your life trying to fix your credit?

Used to be only porno had this kinda crap. Must've been a java applet, it crashed into the linux box too.

Paul Alciatore
05-01-2008, 11:23 AM
David,

Many of us use the internet for useful things like self inprovement on this forum. However, others see it only as a selling tool and they think that everything should be set up for that purpose. So the biggies like Microsoft and the other companies that write the software are not motivated to make things safe. They cater to the business end of things and come up with all the various programming schemes that allow this kind of thing to happen. And we, the users must pay through the nose for this defective software. I have yet to meet a programmer who is really interested in user protection over "neat features".

And we do pay for it all. We buy the software. And we buy the products that are forced into our faces. You would think we would have better sense.

Dawai
05-01-2008, 04:33 PM
<quote>
Dear David Cofer,

Thank you for your understanding and willingness to help us work through this
issue. Our Advertisement Team believes that they have found and permanently
removed this malicious advertisement. Please let us know immediately if you
see it again.

Sincerely,

Your Photobucket Support Team

garyphansen
05-01-2008, 09:02 PM
Mr. Cofer:

Thanks David for keeping the rest of us safe! Gary P. Hansen