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View Full Version : Grizzly's showroom?



ak95xj
10-20-2011, 11:02 PM
There is a grizzly ( http://www.grizzly.com ) "showroom" about 2 hrs from me (in Muncie PA i believe).I have never been there.Can you buy a machine from there in person, and have them load it into your truck? Looking to drive up there and (hopefully) pick up a small mill one of these weekends.

woodnerd
10-20-2011, 11:20 PM
Can you buy a machine from there in person, and have them load it into your truck? Looking to drive up there and (hopefully) pick up a small mill one of these weekends.

In theory, yes. For the last year or so, however, Grizzly has had real issues with inventory. A lot of stuff is backordered and estimated delivery dates seem to just be wild guesses. Call ahead and see if they have the mill(s) you're interested in (and how many).

v860rich
10-20-2011, 11:21 PM
This is off their faq page

Can I pick up my order in one of your showrooms?
Absolutely! However, there are certain times that we may be out of stock of a particular item. Before you drive a long distance, please call (800) 523-4777 to verify that we have that item in stock

THANX RICH

People say I'm getting crankier as I get older. That's not it. I just find I enjoy annoying people a lot more now. Especially younger people!!!

gwilson
10-20-2011, 11:35 PM
I went up there in 1986 and bought 2 16x40" lathes. They were kind and opened both crates so I could inspect each lathe. They really didn't have to do that.

Their whole staff was very nice.

dp
10-21-2011, 01:59 AM
I bought a lathe from the Bellingham, WA store and they loaded it in my truck with a fork lift.

rythmnbls
10-21-2011, 07:54 AM
Can you buy a machine from there in person, and have them load it into your truck?



Yes, That's how I bought my lathe in Muncie, pick it out in the showroom, and they send you back to the warehouse where a forklift loads it onto your truck.



Steve.

sasquatch
10-21-2011, 10:15 AM
re: Less inventory and backorders:

I've been waiting on an extra set of Parraells from KBC since August that are backordered.

As posted be sure to open the crate completely and carefully check everything, run the motor.

John R
10-21-2011, 10:22 AM
I went to the showroom in Springfeild. They were very helpfull. I bought two machines for them to ship and one that they wrapped in plastic to keep out the rain and loaded in my truck. I was very pleased with them.
Good luck
John R

Highpower
10-21-2011, 10:37 AM
In theory, yes. For the last year or so, however, Grizzly has had real issues with inventory. A lot of stuff is backordered and estimated delivery dates seem to just be wild guesses. Call ahead and see if they have the mill(s) you're interested in (and how many).FIVE years ago I tried to buy a bench top mill from Grizzly and they had zero in stock. Called them for three months trying to get that mill and was finally told that there were none in the country, and the had no idea if or when they would get any more. :confused:

I hung up the phone and called Enco and got a larger (floor) mill for the same money w/free shipping. And it was delivered within a week.

THANK YOU Grizzly! :D

kennyd4110
10-21-2011, 10:48 AM
The Muncie store is well worth the trip-even if your not buying. But if there is one thing in particular you want just call first to verify stock.

I bought my table saw, band saw, and drill press there years ago.

gwilson
10-21-2011, 11:19 AM
I'd try for the Grizzly because they do maintain a staff for dealing with problems like parts. They also even have a large surface grinder for flattening warped castings. They were very helpful with my 16" lathes after purchase.

Scottike
10-21-2011, 02:20 PM
I made a trip to the Grizzly in Bellingham and picked up my drill press and a 6" x 48" jointer. The folks there were helpful and nice to deal with. I enjoyed browsing their show room and ended up picking up a bunch of miscellanious stuff as well. It gave me a chance to look over their quality and gave me an idea as to what's good (relatively speaking) and what to stay away from.

uncle pete
10-21-2011, 06:25 PM
I've been to Grizzlys Bellingham location 4-5 times. Friendly, Well trained and very knowledgeable staff. And from what I gathered, Most at that location are also either metal or woodworking hobbiests too. That one detail was a refreshing change to me because most if not all the staff at places like Busy Bee and the old now out of business House of Tools know/knew far less than I do about the items their trying to sell.

Pete

sasquatch
10-21-2011, 06:46 PM
Re: Knowegable staff:
This seems to be getting somewhat scarce in some stores.

I'll never understand owners who hire clueless people to wait on customers, or answer phones, Very annoying when your'e trying to inquire about a product etc.

I found KBC tools staff to be ultra good, the staff there know what they're talking about, are very polite and friendly, and get back quickly if there is a problem.

Makes it a pleasure to deal with.

RobbieKnobbie
10-21-2011, 06:57 PM
I've been there several times in the last three or four years.

The first time I went was to buy a mill, a lathe, drill press and a bunch of other stuff (all stuff that my insurance company was replacing for me). I called the day before to check on availability. There were several of the mill in stock, and only two of the lathe (belt drive 12x36). The fellow on the phone offered to hold a lathe for me but I declined - wouldn't be fair to reserve one in case I wound up not going.

Don't you know it, they sold both lathes that morning. Can't say I wasn't warned.

I wound up getting the gear head 12x36 instead, for the same money - which I think I'm happier with anyway.

loose nut
10-22-2011, 12:21 PM
re: Less inventory and backorders:

I've been waiting on an extra set of Parraells from KBC since August that are backordered.



Stores are just not holding stock that they think they may not be able to sell in a reasonable, if ever, time frame. Same everywhere.

J.Ramsey
10-22-2011, 01:00 PM
Springfield MO. is about two hours from me,back in '03 I went there to pickup my 14x40 lathe,9x49 mill and a truck bed load of tooling and accessorizes.

Very nice and knowledgeable staff,I wrote a personal check for a little over $10,000 on this purchase and they didn't even ask me for my drivers license or other ID.

They won't dicker on price if using a credit card but cash or check they will work with you on large purchases.

Been back many times, always been a good experience.

sasquatch
10-22-2011, 08:20 PM
Loosenut:: I agree , sign of the times,, i,m seeing this in other store types also.

uncle pete
10-22-2011, 09:15 PM
Well you can blame something called "Just in time wharehousing". This started some years ago as a way for companys to save money on store shelf and wharehouse space. By a real stretch of the imagination the "theory" is, You keep just enough on hand to supply the needs in the short term while allowing time to reorder and restock to fill further sales. I worked in the trucking industry and drove for a company that specialised in high priority freight. The high priority realitys were most of what I was hauling was to restock empty shelves. That high speed freight delivery comes at a much higher cost than wharehouse space, And those higher costs just get passed on to the end user. You can thank the bean counters for a theroy that doesn't work unless a company has dedicated assigned people who stay on top of the issues. They cost money too. Our economies, supply lines, etc have been grossly affected by our world wide educational systems continueing to educate these bean counters incorrectly, Who in turn set large company policys according to a philosophy falsely based on ideal and perfect conditions. Maybe a large business executive or owner could change my opinion. I have my doubts though.

Pete

loose nut
10-22-2011, 10:46 PM
It works OK in a factory/assembly plant were you now exactly how many widgets you will need every shift and can have them delivered on time but in a sales shop you can never know how many you will sell in a given time frame so you run out, piss off your customers, who go elsewhere.

uncle pete
10-22-2011, 11:22 PM
Loose nut,
Exactly right.

Pete