I ordered a dovetail cutter from Grizzly 12-26-04, and was never given an option for shipping. Have ordered over $2400.00 worth of merchandise in the last few months from them. They have always shipped UPS, so that is how I assumed it would be sent. I was notified that it was sent out on the 27th by First Class Mail. All First Class or Priority Mail I receive has to go to a PO Box. I E-=Mailed them and got a reply back that they would have to wait till the 10th of January before they would re-send this Item.
Hoping that somehow I might get it at my PO Box, I waited till this morning after I picked up the mail and called Grizzly and explained what had happened and the girl admitted that Grizzly should had caught the address has all my billing is listed with them is a PO Box. I explained that I need this cutter for a project now and couldn't wait till the 10th, and would they re-send it now. The girl had me hold on while she checked with a someone else. She came back and said there was nothing they could do till the 10th of January. I hope they are happy losing a customer for an item under $20.00