Top boxes may not have the same mechanism. They usually have a top that raises up, and the lock only releases the top. Raising the top then moves the rod to release the drawers.
If the key will not turn, then you may have a jammed lock, or, just a "balky" one. Probably you have already tried wiggling the key and inserting it deeper, pulling it back, raising it, tilting it, etc.
If there are contents, they may have jammed the lock arm, so lifting the ends one at a time and shaking the box may help. Might take a fair bit of shaking if whatever moved got caught on the lock arm or the stationary part of the latch.
If the key will not turn, then you may have a jammed lock, or, just a "balky" one. Probably you have already tried wiggling the key and inserting it deeper, pulling it back, raising it, tilting it, etc.
If there are contents, they may have jammed the lock arm, so lifting the ends one at a time and shaking the box may help. Might take a fair bit of shaking if whatever moved got caught on the lock arm or the stationary part of the latch.
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