[OT] Firefox (and MS Edge) browsers crashing - Win10

[PStechPaul]

Lately I have had situations where I have been doing something (sometimes not even using the browser), and I will get beeps when scrolling or performing other operations. Then I will get a blank screen temporarily, and then Firefox will crash. I have tried restarting, and even running Firefox in "Safe Mode", and I still got a crash. I am now using Microsoft Edge and have not had any problems so far. There was a recent update to Firefox, and I have been using the latest version. I had some add-ons and extensions such as Ghostery and an alternate color scheme, but those were disabled in safe mode. The beeps seem to be due to a low memory condition.

[Update] Microsoft Edge also crashed while writing this post. I rebooted and am back on Firefox.

[Sparky_NY]

Does not sound like a firefox issue. FWIW I am running that latest release of Firefox also but have no issues BUT I am running linux so that no doubt invalidates the comparison.

[lakeside53]

You have something else going on.

For a start, check your system files : Using System File Checker in Windows (microsoft.com)

[J Tiers]

Yes, something else going on. No issues at all here (aside from one bum FF update a few months ago).

[I make chips]

FF97 on 10 here, no problems.
Now if I could get rid of that auto forced download of Edge I'll be happy. **Perhaps that's what is causing the conflict on your machine.

[elf]

Check the Event Log.

[PStechPaul]

The event log may give some clues (in reverse order):

(Error 2/21/2022 2:00:24 AM) The cbVSCService11 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
A timeout was reached (45000 milliseconds) while waiting for the cbVSCService11 service to connect.

(Error 2/21/2022 1:59:11 AM) The server {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} did not register with DCOM within the required timeout.

(warning 2/21/2022 12:35:00 AM) Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: Acrobat.exe (19648) consumed 23922532352 bytes, mplab_ide64.exe (8120) consumed 1763684352 bytes, and firefox.exe (22764) consumed 431689728 bytes.

(Information 2/21/2022 12:37:54 AM) Application popup: dwm.exe - System Error : The process has terminated because it could not allocate additional memory.

(Error 2/21/2022 12:24:52 AM) The Connected Devices Platform User Service_59194 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 3000 milliseconds: Restart the service.

(Error 2/20/2022 10:46:25 PM) The McAfee WebAdvisor service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1 milliseconds: Restart the service.

(Warning 2/20/2022 10:41:55 PM) Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: Acrobat.exe (19648) consumed 23331217408 bytes, mplab_ide64.exe (8120) consumed 1763708928 bytes, and firefox.exe (4960) consumed 473776128 bytes.

I know that MPLABX IDE uses a lot of memory, in this case 1.7 GB. I have also had problems with Adobe Acrobat, using 23 GB!. And Firefox was using 473 MB. I have 32.9 GB free on the SSD, And I have 8 GB RAM installed. Maybe I should try using my Nitro PDF program, and perhaps install and use a later version of MPLABX, which is notorious for using lots of computer resources. But I wonder why it is allocating virtual memory (which AIUI is on disc) rather than RAM? [edit] 23 GB for Acrobat seems to be the culprit

Maybe this will help: https://community.adobe.com/t5/acrob...e/m-p/12231091

I have opened two similar PDF documents. Adobe Acrobat DC uses 192 MB and Nitro PDF uses 41 MB. After scrolling to the end of the documents, Adobe Acrobat uses 201 MB while Nitro PDF uses 45 MB.