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OT- Help Evan, or others, sat modem died!

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  • OT- Help Evan, or others, sat modem died!

    I have an f-11 Starc satellite modem it died. Will not dial out. Did all usual troubleshooting fixes, no modem sounds if I pick up phone. Software says 88% satellite available so transducer must be working. There is no tech support available, been waiting for a call back since Monday. Is there any way to buy another modem to use. I have Starconnect for ISP provider, may cancel credit card payment as I have had to reinstall MSN dialup and the world is passing me by quickly. Any help or advice? Any work arounds?
    mark costello-Low speed steel

  • #2
    No idea. It depends on who it belongs to. If it is yours and off warranty then buy another.
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    • #3
      Have you tried rebooting the modem by unplugging the power cord? The reboot option doesn't seem to do the job.

      Have you tried a different dial-up number?

      Does your modem need the "patch"?

      You've probably have already tried all this, just throwing ideas out.

      Kevin

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