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  • ATTN VP IT department

    I found a solution to a problem that I experience on a very regular basis when navigating in this forum. Many times after a long timeout I receive an HTTP error:

    Error:
    Bad Request
    Your browser sent a request that this server could not understand.


    This is the solution to the problem:


    Symptom
    --------
    Error:
    Bad Request
    Your browser sent a request that this server could not understand.

    Reason:
    ---------
    You're speaking plain HTTP to an SSL-enabled server port.


    Audience
    ----------
    Host, ISP, or Systems Administrator

    Solution
    ---------
    Some of the steps required to resolve this issue need a level of server access that will not be available to most end users. If you are a end user experiencing this problem, you may have to forward this information to your Host, ISP, or Systems Administrator.

    This only happens when running suexec on a Linux based system. The cause of this is that the host does not have https in the safe_env_lst.

    The host will need to look in the suexec.c for the section called safe_env_lst. Simply add https to these safe environment variables and recompile the file.
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  • #2
    Thanks Evan,

    I’ll move this along to the IT department. Be patient though, we are not high on the IT’s list of priorities.

    George
    George
    Traverse City, MI

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