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  • Quality vs quantity

    Ok I hope I'm not starting a fight here I just need some group input.
    I know we like yakking about crap china tools and good US tools but that is kind of my point.
    US is quality at a high price cus it take longer to make ( time = money )
    China makes tons and sell them at a dime a dozen.
    Ok I'll get to the point.
    I have come to the point where I have to take on paying clients to support my tool addiction. My question is what rule do you guys apply in your shops.
    Are your known as the guy that does stunning work but dang he is pricey or are you the guy that plays jump rope with the quality of work but your just to cheap for clients not to use your service.

    Kobus
    If you are using violence and it does not work, You are not using enough or it is upside down.
    You can always just EDM it...

  • #2
    I do high quality work for a very cheap price.

    You guys are right, maybe I should have said "reasonable" - cheap is a bad phrase.
    Last edited by A.K. Boomer; 06-09-2011, 05:32 PM.

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    • #3
      So do I but I am very slow

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      • #4
        If you chase the low price all you will ever get are customers who always want to get by on the cheap. Charge a fair price for quality work

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        • #5
          Post a sign in the shop, put it on your letterhead, your business cards,or wherever you can. Quality, Delivery,cost. PICK TWO! Bob Fisher.

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          • #6
            Originally posted by Bob Fisher
            Post a sign in the shop, put it on your letterhead, your business cards,or wherever you can. Quality, Delivery,cost. PICK TWO! Bob Fisher.
            That's always a good one. So many examples of the same concept too. In backpacking its: Good, Light, Cheap - Select only two.

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            • #7
              I never realized the importance of proper geometry for a screw driver until I bought my Snap On screw driver... Hollow ground bits, such a minor small thing, yet makes using the screw driver a million times more enjoyable... Just imagine, the bits actually don't jump out...
              My current Part time job is working for Printroom as a fan photographer... TOTAL BASTARDIZATION of the photography profession...
              They are all about quantity over quality. Maybe a couple of my co-workers know what the actual purpose of adjusting the F-stop is... All are given a cheat sheet to set the settings on the camera... Been told if they actually spent the time to teach the basics of photography, people would get flustered and leave the next day...
              They only care about picture count... Numbers game, the more photos that are taken, the more that will sell...
              I much prefer quality over quantity, as long as the Quality = lasts forever.
              The only tool purchase where I do not seek quality over quantity is with cordless power tools.
              I will never buy a Dewalt, Makita, or other top quality cordless tool simply because the batteries are all junk. I am very happy to buy Ryobi cordless drills because at their price, when the batteries fail, buy a new one. Notice I also would never ever buy a HF cordless drill... It needs to last at least a few years!

              Back to your original post, I am never paid what I am worth as a fan photographer, as it is a total bastardization of the profession. When I do professional assignments for my own work, I expect to make at least 300$ for a few hours work for a gig. Day rates, I want to be paid around 1000$ minimum. If I am charged with providing photos, doing photoshop work, etc, that price can jump to 3000$ for a one time assignment.
              So why do I work as a fan photographer? It keeps me busy on a DAILY basis, pays the bills, etc.. When a job comes along that wants quality work AND more importantly, actually has the money to pay me for my services, I will do it. I will NOT do that caliber of work for what most people want to pay, and that is a daily rate of about 50$....
              Everyone magically becomes a professional photographer when they buy a super fancy expensive DSLR and operate it in green box auto mode... They even tell me so... In this economy, we are all screwed.
              Last edited by RB211; 06-09-2011, 05:00 PM.

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              • #8
                Quality Work

                I do first quality work for a price that is a good value for the customer, but not cheap. Don't play price wars, you will work your butt off for peanuts and those kind of customers will always be trying to get you to go even cheaper. Good way to go broke too. Charge a fair hourly rate and stick to it.The people you want to work with are the ones that want good work and understand you get what you pay for. I often even get generous tips on top of what I ask for because people are so happy with what they got. Make a reputation for yourself of always making sure the person or company got what they needed/wanted, then the money isn't an issue. It takes a while to get ramped up, but you will soon have a good backlog of work. Don't cheap out on tools, but don't spend more than you have to to get what will do the job. I have bought a lot of quality import tools and a lot of killer deals on ebay and saved a fortune without having to try to earn a living with junk that is hard to use or won't do the job.

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                • #9
                  Kobus if you set a precedent with your customers its hard to break the cycle . Better to start to expensive than too cheap. Alot of people are ignorant when it comes to machining. I hate it when I make three times more money changing a tap washer using a shifting spanner than when I make an obsolete tap part making a left hand square thread and having to make a one off internal and external 20 groove spline for a handle on expensive machinery

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                  • #10
                    I told my customers that my price was fair and that it was not going to be the lowest. I also told them that some of my best and most appreciative customers were the ones that tried the other guy first. Some had to confirm that the hard way but that is the way it ultimately worked out. I worked hard at being the absolute best. I could have made a lot more money if I had been willing to cut some corners. I am happy with both the compensation and the friends that I made with my customers. If they were looking for cheap or didn't share my opinions on quality were were both best served if they went on down the road.
                    Byron Boucher
                    Burnet, TX

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                    • #11
                      Just my little opinion:

                      If you turn out your,e very best workmanship, charge for it.

                      Somebody has to be the most expensive,, so it might as well be you.

                      Yup, working cheaper most always attracts a bunch that still expect it cheaper,, you work longer, wear out your'e equipment, for some guys who have no clue about the time and expenses you've put into the finished product.

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                      • #12
                        Your example has lots of parallels and I think you always want quality and as much as possible, work in an upward spiral, i.e. start with the "best" you can do (at the time) and make efforts to make it better the next time.

                        Personally I have found myself in situations exactly as previously described where you put out what is a very high level of work (not talking about machining in particular), it takes longer and either you have to speed up or compromise your ethic of quality (employers that are piece work) and, unfortunately, the question can become, how poor a "something" can you put out before enough is enough?

                        I think it is an ethical question and I want potential clients coming to me because of a reputation of quality. Who had the catch phrase, "When only the best will do?"

                        Granted you have to look at it in a business frame of mind too and its called, "compromise" as well and can be the difference between a successful business and one that goes under (IMO). IMO as well, small local businesses that are geared to ones and twos have some leg up with a smaller specialized market segment and that is where quality can pay real dividends.
                        Last edited by RussZHC; 06-09-2011, 11:29 PM.

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                        • #13
                          I'm a part time, do it myself shop. I charge $65.00 per hour.
                          I let the customer decide how much time/quality they want in
                          their parts.
                          The people that bring me work understand this, I have a small "core"
                          group of customers that trust me and pay by the hour. Sometimes
                          they question the price of something and we'll walk through the steps
                          needed to get the results they want. If they come with a budget for
                          something and it's really low they can pick the features, finish or dimensions
                          they want to pitch or loosen up to hit the price. I'll make junk but it's
                          still $65.00 per hour.
                          Dave

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                          • #14
                            Just to note, that if your hourly rate is "X" and just because you're sick and tired of paying yourself paper hat wearin' - krabby patty flippin' wages you double your hourly rate and then lose half your customers, you end up with the same gross amount. Plus you have the added benefit of more time off.

                            If you were to lose 3/4's of your customers, you're still way ahead. The gross will be half but additional time saved will more than make up for it. Spend it developing new leads, improving quality control, cleaning the shop, etc.

                            There's a bunch of people out there shopping only by price, to the point where it's a game to them. Working for cheapskates doesn't bring in more work, poor people hang out with other poor people. You end up selling pearls to paupers. They don't appreciate it and neither you nor they can afford it.
                            Gary


                            Appearance is Everything...

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                            • #15
                              Years ago, I heard there were two different design philosophies, design it cheap,and then put enough money into it to make it work,OR, design it to work, then try to take the money out. They were attributed to two of the big three,take your pick.Bob Fisher.

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