I sold an item on ebay, it has 7 photos, and a good discription about 6 paragraphs. I clicked Ebay option NO REFUNDS. The discription says in several places NO REFUNDS unless buyer pays all postage and all fees.
Buyer did not read the auction page, he looked at the photos then bid. Now he wants a full refund.
I said, You apparently did not read the auction page.
He said. So what I want a refund.
I said, Send it back you get a full refund minus postage, ebay fees, and paypal fees.
He said, I want all my money refunded.
I said, read the auction.
He filed a claim with ebay.
I clicked the option to reply to his claim. After responding to his claim to continue the ONLY option gives me is to give the guy a full refund.
The only way to continue is to give the guy a full refund.
WHAT THE HELL!!!!!!!!!!
I clicked the Ebay option. NO REFUNDS ON THIS ITEM. Does that mean nothing??????????????
If that means nothing then why does Ebay have that OPTION??????????????
It looks to me like anyone can complain for any reason and Ebay demands you give them a full refund no matter what.
I refuse to continue. In 10 days or what every the guy automatically gets his refund. Its not a problem I can sell it again. What makes me mad is the buyer does not read the auction and Ebay option No refunds accepted is worthless and Ebay refuses to hear my side of the story.
Once many years ago I had a buyer just like this guy. He Beat the item to death with a hammer before returning it and he got a full refund and the item was distroyed. Ebay has no option for the seller to collect on that.
Buyer did not read the auction page, he looked at the photos then bid. Now he wants a full refund.
I said, You apparently did not read the auction page.
He said. So what I want a refund.
I said, Send it back you get a full refund minus postage, ebay fees, and paypal fees.
He said, I want all my money refunded.
I said, read the auction.
He filed a claim with ebay.
I clicked the option to reply to his claim. After responding to his claim to continue the ONLY option gives me is to give the guy a full refund.
The only way to continue is to give the guy a full refund.
WHAT THE HELL!!!!!!!!!!
I clicked the Ebay option. NO REFUNDS ON THIS ITEM. Does that mean nothing??????????????
If that means nothing then why does Ebay have that OPTION??????????????
It looks to me like anyone can complain for any reason and Ebay demands you give them a full refund no matter what.
I refuse to continue. In 10 days or what every the guy automatically gets his refund. Its not a problem I can sell it again. What makes me mad is the buyer does not read the auction and Ebay option No refunds accepted is worthless and Ebay refuses to hear my side of the story.
Once many years ago I had a buyer just like this guy. He Beat the item to death with a hammer before returning it and he got a full refund and the item was distroyed. Ebay has no option for the seller to collect on that.
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