New to the site, first post. Basically joined to hopefully warn others against buying a Grizzly drill press and save you some money. Below is the honest review I tried to post to Grizzly's website as well...but they refused to publish (not shocking considering the overall customer experience I received from Grizzly).
I bought this drill press about 10 months ago to take the place of a 1HP Harbor Freight unit that had broken a motor shaft and the Marathon Motor replacement was going to take a few months to get due to a backorder.
I bought the Grizzly 12 Speed 20" Floor Drill Press (PN G7948) with the 1.5HP motor, thinking it would be able to handle my projects with ease as my HF drill press had done for 15 years. I am sad to report I was wrong.
When I received the unit, I was impressed with the overall heft of the drill press, but as soon as I tried to use a 1.25" holesaw to cut through 3/16" mild steel hot rolled plate....the drill press was unable to drill through it (unlike my much less expensive HF drill press that routinely has used 3" and larger hole saws to cut through 1/2" thick steel plate) without stopping the holesaw during the cut. I should mention both the HF and Grizzly are set at their slowest cutting speeds 200 and 210 respectively.
Grizzly Tech Support was less than helpful and I finally diagnosed the problem to be the NYLON (plastic) spindle nut was not tight enough to effectively engage the tapered spindle pulley surface to the tapered insert on the spindle itself, so it was slipping. They couldn't even tell me the torque spec for the left hand plastic nut. I had to purchase a special, very large crescent wrench to tighten the nut and I had to be careful to avoid over-tightening and stripping the plastic threads. I drilled my necessary 1.25" holes and didn't really use the drill press for the next several months due to having a shop built.
The next time I used it, it was to drill 2 and 2.5" holes with holesaws; this time in 1/8" hot rolled mild steel. The drill press just wouldn't do it without binding the holesaw and stopping with even the slightest pressure on the handles (which BTW....are made of plastic and crack out with the first use....I replaced mine with welded steel handles on metric nuts). I found the plastic nut to be too loose....and tightened it. That didn't improve the situation much, so I tightened it some more....which then flattened the threads on the plastic nut.
Talked to Tech at Grizzly again....they sent a new pulley after I requested it...though they didn't immediately send a new tapered insert as well to make sure that if the problem was a taper mismatch, that it would be remedied with new parts. They also told me I wouldn't need a 3 jaw puller to get the old pulley off and to use pry bars and "pop" it off. When I tried that, it broke the casting on the original pulley...JFYI, buy a puller and do it the right way. Long story even longer, I called Tech and they sent out a new tapered insert as well....but when I received it, I noticed the bore is NOT concentric to the tapered surface....it is off center by .0314".
I talked to Tech repeatedly to get the thread diameter and pitch of the plastic nut to see about getting a steel one made to replace this plastic part that doesn't have enough clamping force to mate the two tapered surfaces together. Tech couldn't tell me the answer to those questions (diameter and pitch) for several weeks. I bought metric thread gauges to ascertain the pitch....2.0 I used a set of digital and manual, calibrated calipers to tell me the max O.D. of the threads on the insert.....but it is not a standard metric size (in addition to being LEFT hand thread). The first insert sent with the drill press had TAPERED threads for some reason....as if cut by hand, not CNC. It was 35.56mm at the top, 35.7 mm at the middle and 35.78mm at the bottom. The new one was straight thread, (though again, the bore is not concentric) and a uniform 35.32mm throughout its length...but that means you can't buy a 35 or 36mm steel nut to correct the "engineering" (I use the term loosely) oversight of using a plastic nut where a steel one is called for. The quoted prices I've gotten for having an M36x 2.0 LH grade 8.8 steel nut made have ranged from $245 to $513!...and that’s not even a COMPLETELY CUSTOM 35.32mm size. And then...Tech finally confirmed my measurements of the thread diameter as 35.32mm while telling me the concentricity problem wouldn't matter (they may be right....I'll post a YouTube video about this whole thing soon, titled: Grizzly G7948 Drill Press Review). BTW, despite repeated promises to call me back with information, Tech never has. I've had to contact them to get answers; they've never called me back.
I was seriously considering a JET brand drill press over this Grizzly. I have no idea if JET uses a steel spindle nut, but if my HF model does, I'd bet JET does as well. I tried to save a few hundred bucks since most new drill presses (including JET) are made in China anyway (though now I'm reading rumors JET is made in Taiwan and is better quality than the Chinese) and the ones made in the US (there are only 3 companies, Buffalo and Clausing being two) are $4500-7K for a 1-1.5HP. Live and learn.
My solution has been to take the first spindle down to a local machine shop (I don't have a lathe) and have them cut the 35.32mm threads off, and thread it 1 1/4-12 LH and buy a LH steel nut. It ran about another $100 with the grade 5 unfinished nuts and shipping. On thing is: the wall of the tapered insert is pretty thin....somewhere around .080". Obviously I have to be careful how much I crank on that insert nut....but there's no way I could have had the 2nd tapered insert machined as it was so far out of concentricity that I would run out of wall thickness trying to true it up.
And yes, I realize it is highly unlikely that Grizzly will actually post this negative review...but I'm copying this text to put in the YouTube commentary section once I do a video. Incompetent customer service, a shoddy product and lack of quality control shouldn't be covered up or rewarded IMO.
To summarize: I have a very expensive (to me) drill press that won’t do the jobs I bought it for. The service from Grizzly has been unacceptable in terms of knowledge….they seem to simply SELL parts someone else manufacturers for them and they slap their name on it b/c they can neither troubleshoot nor provide basic answers to questions. I’ve had to put out extra money buying tools to work on it and you cannot return the drill press for a refund even if it’s still within the manufacturer’s 1 year warranty. The replacement parts have zero quality control if something can pass inspection being 31 thousandths off center. In short: DO NOT BUY A GRIZZLY DRILL PRESS.
Oh, and FWIW, over the last 15 years...the HF model I have (Item# 43389) has been cheapened to the point of not being a good purchase either. I bought one before buying this Grizzly and the casting was of such poor pot metal that it broke while simply assembling the unit. Compared side by side, the casting is much thinner throughout the construction of my 15 year old 43389 versus the one I bought (and returned) late last year. That pretty much leaves you with JET or similar brands at around $1K+ for a 1 to 1.5HP motor.
Hope this posts saves someone else some headaches and money in the long run.
Best regards,
Sean King
Queen Creek, AZ
I bought this drill press about 10 months ago to take the place of a 1HP Harbor Freight unit that had broken a motor shaft and the Marathon Motor replacement was going to take a few months to get due to a backorder.
I bought the Grizzly 12 Speed 20" Floor Drill Press (PN G7948) with the 1.5HP motor, thinking it would be able to handle my projects with ease as my HF drill press had done for 15 years. I am sad to report I was wrong.
When I received the unit, I was impressed with the overall heft of the drill press, but as soon as I tried to use a 1.25" holesaw to cut through 3/16" mild steel hot rolled plate....the drill press was unable to drill through it (unlike my much less expensive HF drill press that routinely has used 3" and larger hole saws to cut through 1/2" thick steel plate) without stopping the holesaw during the cut. I should mention both the HF and Grizzly are set at their slowest cutting speeds 200 and 210 respectively.
Grizzly Tech Support was less than helpful and I finally diagnosed the problem to be the NYLON (plastic) spindle nut was not tight enough to effectively engage the tapered spindle pulley surface to the tapered insert on the spindle itself, so it was slipping. They couldn't even tell me the torque spec for the left hand plastic nut. I had to purchase a special, very large crescent wrench to tighten the nut and I had to be careful to avoid over-tightening and stripping the plastic threads. I drilled my necessary 1.25" holes and didn't really use the drill press for the next several months due to having a shop built.
The next time I used it, it was to drill 2 and 2.5" holes with holesaws; this time in 1/8" hot rolled mild steel. The drill press just wouldn't do it without binding the holesaw and stopping with even the slightest pressure on the handles (which BTW....are made of plastic and crack out with the first use....I replaced mine with welded steel handles on metric nuts). I found the plastic nut to be too loose....and tightened it. That didn't improve the situation much, so I tightened it some more....which then flattened the threads on the plastic nut.
Talked to Tech at Grizzly again....they sent a new pulley after I requested it...though they didn't immediately send a new tapered insert as well to make sure that if the problem was a taper mismatch, that it would be remedied with new parts. They also told me I wouldn't need a 3 jaw puller to get the old pulley off and to use pry bars and "pop" it off. When I tried that, it broke the casting on the original pulley...JFYI, buy a puller and do it the right way. Long story even longer, I called Tech and they sent out a new tapered insert as well....but when I received it, I noticed the bore is NOT concentric to the tapered surface....it is off center by .0314".
I talked to Tech repeatedly to get the thread diameter and pitch of the plastic nut to see about getting a steel one made to replace this plastic part that doesn't have enough clamping force to mate the two tapered surfaces together. Tech couldn't tell me the answer to those questions (diameter and pitch) for several weeks. I bought metric thread gauges to ascertain the pitch....2.0 I used a set of digital and manual, calibrated calipers to tell me the max O.D. of the threads on the insert.....but it is not a standard metric size (in addition to being LEFT hand thread). The first insert sent with the drill press had TAPERED threads for some reason....as if cut by hand, not CNC. It was 35.56mm at the top, 35.7 mm at the middle and 35.78mm at the bottom. The new one was straight thread, (though again, the bore is not concentric) and a uniform 35.32mm throughout its length...but that means you can't buy a 35 or 36mm steel nut to correct the "engineering" (I use the term loosely) oversight of using a plastic nut where a steel one is called for. The quoted prices I've gotten for having an M36x 2.0 LH grade 8.8 steel nut made have ranged from $245 to $513!...and that’s not even a COMPLETELY CUSTOM 35.32mm size. And then...Tech finally confirmed my measurements of the thread diameter as 35.32mm while telling me the concentricity problem wouldn't matter (they may be right....I'll post a YouTube video about this whole thing soon, titled: Grizzly G7948 Drill Press Review). BTW, despite repeated promises to call me back with information, Tech never has. I've had to contact them to get answers; they've never called me back.
I was seriously considering a JET brand drill press over this Grizzly. I have no idea if JET uses a steel spindle nut, but if my HF model does, I'd bet JET does as well. I tried to save a few hundred bucks since most new drill presses (including JET) are made in China anyway (though now I'm reading rumors JET is made in Taiwan and is better quality than the Chinese) and the ones made in the US (there are only 3 companies, Buffalo and Clausing being two) are $4500-7K for a 1-1.5HP. Live and learn.
My solution has been to take the first spindle down to a local machine shop (I don't have a lathe) and have them cut the 35.32mm threads off, and thread it 1 1/4-12 LH and buy a LH steel nut. It ran about another $100 with the grade 5 unfinished nuts and shipping. On thing is: the wall of the tapered insert is pretty thin....somewhere around .080". Obviously I have to be careful how much I crank on that insert nut....but there's no way I could have had the 2nd tapered insert machined as it was so far out of concentricity that I would run out of wall thickness trying to true it up.
And yes, I realize it is highly unlikely that Grizzly will actually post this negative review...but I'm copying this text to put in the YouTube commentary section once I do a video. Incompetent customer service, a shoddy product and lack of quality control shouldn't be covered up or rewarded IMO.
To summarize: I have a very expensive (to me) drill press that won’t do the jobs I bought it for. The service from Grizzly has been unacceptable in terms of knowledge….they seem to simply SELL parts someone else manufacturers for them and they slap their name on it b/c they can neither troubleshoot nor provide basic answers to questions. I’ve had to put out extra money buying tools to work on it and you cannot return the drill press for a refund even if it’s still within the manufacturer’s 1 year warranty. The replacement parts have zero quality control if something can pass inspection being 31 thousandths off center. In short: DO NOT BUY A GRIZZLY DRILL PRESS.
Oh, and FWIW, over the last 15 years...the HF model I have (Item# 43389) has been cheapened to the point of not being a good purchase either. I bought one before buying this Grizzly and the casting was of such poor pot metal that it broke while simply assembling the unit. Compared side by side, the casting is much thinner throughout the construction of my 15 year old 43389 versus the one I bought (and returned) late last year. That pretty much leaves you with JET or similar brands at around $1K+ for a 1 to 1.5HP motor.
Hope this posts saves someone else some headaches and money in the long run.
Best regards,
Sean King
Queen Creek, AZ
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