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I just got this & am sure most of you did too but in case someone didn't.
Hi %%FIRSTNAME%%,
As you’ve probably heard by now, Enco will be joining our parent company, MSC. While we’re sorry to see Enco go, our team is very excited about the benefits this brings to you, our loyal customers. Since you probably have questions – we did – here are some answers to what may be on your mind.
Will I continue to get the pricing I received from Enco?
Yes. We’ve worked with MSC to provide our customers with everyday discounts to bring you the prices you’ve come to expect from Enco. Just log in to mscdirect.com with the username you were sent and your price will be shown. Remember, you have to log in to see your discount.
What about the additional deals?
You’ll continue to see special promotions, along with free shipping offers, and you’ll always get the best price – your everyday discount or the special promotional price.
What happens a year from now, will the discounts go away?
No. We worked with MSC to create a program that will bring value to our Enco customers well into the future. Rest assured, we value your business and intend to do so for years to come.
How about the Enco people I love speaking to?
We’re not going anywhere! We’re joining the MSC team and will still be here for you.
Will MSC be keeping the Enco machinery line?
Yes. Enco machines, parts, and manuals are available through MSC, along with another million products that we’re thrilled to have available for you.
Our team is excited because we know that this change allows us to serve our
customers better than ever before. We understand that this change, like any
change, will lead to other questions we’ve not addressed in this note. We’re here
at 1-800-USE-ENCO to answer any of the questions you may have. Please don't
hesitate to reach out. We value your business and look forward to making this
transition beneficial to all of our loyal Enco customers.
Perry Milanesi
Perry Milanesi
General Manager
Enco
Hi %%FIRSTNAME%%,
As you’ve probably heard by now, Enco will be joining our parent company, MSC. While we’re sorry to see Enco go, our team is very excited about the benefits this brings to you, our loyal customers. Since you probably have questions – we did – here are some answers to what may be on your mind.
Will I continue to get the pricing I received from Enco?
Yes. We’ve worked with MSC to provide our customers with everyday discounts to bring you the prices you’ve come to expect from Enco. Just log in to mscdirect.com with the username you were sent and your price will be shown. Remember, you have to log in to see your discount.
What about the additional deals?
You’ll continue to see special promotions, along with free shipping offers, and you’ll always get the best price – your everyday discount or the special promotional price.
What happens a year from now, will the discounts go away?
No. We worked with MSC to create a program that will bring value to our Enco customers well into the future. Rest assured, we value your business and intend to do so for years to come.
How about the Enco people I love speaking to?
We’re not going anywhere! We’re joining the MSC team and will still be here for you.
Will MSC be keeping the Enco machinery line?
Yes. Enco machines, parts, and manuals are available through MSC, along with another million products that we’re thrilled to have available for you.
Our team is excited because we know that this change allows us to serve our
customers better than ever before. We understand that this change, like any
change, will lead to other questions we’ve not addressed in this note. We’re here
at 1-800-USE-ENCO to answer any of the questions you may have. Please don't
hesitate to reach out. We value your business and look forward to making this
transition beneficial to all of our loyal Enco customers.
Perry Milanesi
Perry Milanesi
General Manager
Enco
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