Originally posted by Black Forest
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That is the proper thing to do.
If the job, or customer, is not as bad as expected, bill for less than quoted.
It is very very difficult to bill for MORE later, you have to do it first. Yes, you always have the option of reducing the bill. Or, if the job or customer is a real pain, the quote stands.
Simple, no conflict, no hassle, leaves you with options, and the power to exercise them. Otherwise, the power is always with the bully type customer who does not even want to pay what he agreed to by accepting the quote.
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