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My Quincy QT-5 compressor (pump) is making a noise it should not be. I thought it was the motor but discovered the motor overload had kicked out. So, in addition to that, and the nasty noise from the pump, I figured I have a pump problem.
Trying to deal with Quincy and/or their dealers has made it obvious that they are not set up to accommodate either the hobbyist or that level of their product line, i.e. their “consumer” units. So far, I have been unable to get even a general idea of what might be wrong. I cannot even determine what is available in terms of an overhaul kit, let alone what might be involved in an overhaul. There are 2 service centers within driving distance here in Southern California (O.C.). One of them, the one I was able to actually make phone contact with, advised me to take the pump apart and send pictures and he would try to help me, which I appreciated. The guy was doing what he can. The other (closer) service center I had to actually drive to in order to find a contact person (since I was getting nowhere by phone).
I have offered to pull the pump and drive it to their service center 35 miles away (the one I drove to before) so, if nothing else, I can at least identify the right rebuild kit, but that request is currently under review and I am waiting to hear back. Their normal process is to send a tech out with a 4 hour minimum at $125 per (plus mileage) so I would out $500+ without even knowing whether there would be additional time, let alone what the parts might cost. Their current model (mine is about 15 years old) goes for $1300 with free shipping from Northern.
I am enclosing a link to my particular pump, but I am about ready to say to hell with Quincy and put a H.F. pump on it. If I had known the QT-5 was a throw-away compressor I could have save a ton of $ when I bought it. https://www.ebay.com/itm/QTS-5-QUINC...wAAOSwceNZTAzI
Ok, rant over. I have tried to research the rebuild process and from what I have found it could be quite possible to encounter difficulties I am not equipped to deal with. I would like to hear from those who have done this.
Trying to deal with Quincy and/or their dealers has made it obvious that they are not set up to accommodate either the hobbyist or that level of their product line, i.e. their “consumer” units. So far, I have been unable to get even a general idea of what might be wrong. I cannot even determine what is available in terms of an overhaul kit, let alone what might be involved in an overhaul. There are 2 service centers within driving distance here in Southern California (O.C.). One of them, the one I was able to actually make phone contact with, advised me to take the pump apart and send pictures and he would try to help me, which I appreciated. The guy was doing what he can. The other (closer) service center I had to actually drive to in order to find a contact person (since I was getting nowhere by phone).
I have offered to pull the pump and drive it to their service center 35 miles away (the one I drove to before) so, if nothing else, I can at least identify the right rebuild kit, but that request is currently under review and I am waiting to hear back. Their normal process is to send a tech out with a 4 hour minimum at $125 per (plus mileage) so I would out $500+ without even knowing whether there would be additional time, let alone what the parts might cost. Their current model (mine is about 15 years old) goes for $1300 with free shipping from Northern.
I am enclosing a link to my particular pump, but I am about ready to say to hell with Quincy and put a H.F. pump on it. If I had known the QT-5 was a throw-away compressor I could have save a ton of $ when I bought it. https://www.ebay.com/itm/QTS-5-QUINC...wAAOSwceNZTAzI
Ok, rant over. I have tried to research the rebuild process and from what I have found it could be quite possible to encounter difficulties I am not equipped to deal with. I would like to hear from those who have done this.
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